Economy has put significant strain on available resources. Companies are restricting investing, operating costs, R&D, and training budgets, while at the same time reducing their headcount. However, expectations of managers have remained high – still aiming at both sales and profit growth.
Many companies started cost-saving programs and reducing overhead. This has led to rising workloads and stress levels of the remaining staff. The challenge for executives now is how to keep customer service levels up despite these developments.
Cloud computing and automation of business processes are now accessible not only to large multinationals but also to small and mid-sized companies. These solutions are key to improving productivity across whole range of industries. It is expected that those companies, which adapt and adopt those new development faster will be the competitive winners of tomorrow.
Business executives are under increasing pressure to improve the productivity of their companies and at the same time maintain a high level of customer service. New technological developments, such as cloud computing and automation of business processes, are providing business executives with the tools to accomplish this.
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