The unique offering of HDS:
Fast users adoption:
- HDS provides user training before go-live
- HDS provides assistance during go-live phase
- HDS provides user support by phone and by mail from 7h to 21h
- HDS provides and updated user manual available online
- A monthly report summarizing users claims is provided
Quick implementation:
- We offer solutions to be parameterized
- No or little customization is needed and HDS takes care of it
- From contract signature, through process description to successful go-live takes between 2 weeks and 3 months.
Investment exceeding benefits:
- We offer an all inclusive price package
- It consists from a fixed upfront fee and a monthly fee based on consumption.
- You have almost no investment and a monthly price depending on usage, thus guaranteeing strong business case
- Our monthly fees include also a certain number of hours enough to cover future change of your processes
- You can never overspend ! Pricing is simple and auditable.
End result responsibility:
- HDS provides everything necessary to achieve the end result: consultants, parameterized systems, hosting centre, training, deployment assistance, help-desk
- We are paid when systems are put in place and during the time of usage: 6 month notice period only required
Auxiliary services:
- We provide also data processing services for your invoices and expense reports
- As well as to train your staff or to outsource scanning and document management
- These services are often necessary to enable a process implementation and to avoid involving many suppliers
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