At HDS Group we know that having proof of our compliance to international standards and legislation makes it easier and cheaper for our Customers to do business. That’s why we have invested in ISO9001 and ISO 27001.
ISO 9001 certification is well established around the world as an invaluable quality management system. Through the application of ISO 9001 to our processesl, HDS Group are committed to quality through:
Through ISO 9001, our customers can be assured that the entire chain of service supply is subject to quality management testing.
The end result is that whatever HDS Group produce will work as our customers expect increasing satisfaction with all service deliverables. HDS Group’s services are all delivered according to the Service Level Agreement adapted to the specific processes and requirements of the business. Regular reviews of the Key Performance Measurement indicators that we commit to support client satisfaction, and periodic quality reviews support us in proactive issue management.
HDS Group is also certified ISO 27001 (Information Security) to meet the strictest requirements of our customers. Giving over the responsibility to management and protection of your compliance and reporting data is a big responsibility. That’s why Customers rely on HDS Group to support their compliance and reporting requirements.
This ISO 27001 audit and certification process focuses on every aspect of our business, including physical infrastructure, site security and access management, personnel capabilities, communications and operations, legal compliance criteria, and back-up and disaster recovery systems.
The certification underlines our commitment to preserving the confidentiality, integrity, and availability of all the physical and electronic information assets managed by its business.